GameStop in Martinsville, VA Open now

Reviews about GameStop

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  June 15, 2020, by Young Dash
  I went in to buy one game and it took 35 minutes. I went the day before to purchase the game, but there where 18 people in line and only one person behind the register. So I decided to come back the next day when they weren't as busy. So I go back the next day, and again there is only one person working with 15 people in line. Now you figure since the line was long the only employee working would try and hurry it up a little bit, but no that wasn't the case. And instead of dealing with the people in front of him, he's answering the phones answering there questions and looking up what the customer on the phone wants, instead of dealing with the customer in front of you at the register first. So after waiting 30 minutes I finally get to the register to purchase my game. I was looking for the game I wanted used, but if they didn't have it used I was gone just purchase the new one. Well they had no used and only one new in stock. So I bought the new one. Well the so called NEW game had no case? How is it new if it's not in the original case. So they put it in a generic game stop case. And put a bind on the case and tell me that it's new. If I purchase a new game at full retail price I expect it to be unopened and in its original packaging, Not in a disc sleeve. Cause if a customer takes a game out of the case it's used. But game stop can open the case and still call it new. I almost hate that I renewed my pro membership. Because from now on when I'm purchasing a new game I will be going to Wal-Mart instead of game stop. That way when I buy a new game it will actually be new and in its original case. Not a open, used game, they decided to mark as new. Even though it won't in its original packaging. So if you want sub par service and want to buy new games without the case it comes in. I suggest you go to this game stop